4 jigsaw pieces

Our Diligent People

NICOLA COPPEN - MANAGING DIRECTOR

From my first full-time admin/reception job in 1994 through to present day project management, I really have achieved so much.  Not just in Project Management and Health & Safety but also in practical terms and business skills.

A motivated, diligent consultant and Director, am proud to have been recognised in the Great British Entrepreneur Awards 2016, supported by NatWest as a Finalist.  In March 2017, I was announced as the Winner of the 'Women In Construction' category and as a Finalist in the 'Women's Champion' categories of the Kent Women In Business (KWIB) Awards.

A Kent Invicta Chamber of Commerce Ambassador for Dartford and surrounding area (North Kent), I host the After Hours on the first Tuesday of the month.  Feel free to Follow me on Twitter for the event info - @NicolaC_KICC

Giving to others is important to me:

Giving Time – as a volunteer as Group Scout Leader of 1st North Cray Scout Group, I am a Governor at Dartford Science & Technology College and am a Business Mentor to students at The Leigh Academy.

Challenges to spark interest – whether it is encouraging others in their achievements or setting my own, there has been no bigger challenge than setting up my own Company and employing others. 

Nicola Coppen - Managing Director & Project Manager
Click to find @DiligenceInfo on Twitter

Alison SCrivener - operations Manager, Dartford

Having started my working life as an insurance clerk at 18, I have had many and varied jobs, including motorcycle courier, store detective and shop manager. I am very pleased to be able to support Nicola as her Personal Assistant and Operations Manager, as she builds her business and I look forward to travelling the road ahead with her. I can't wait to see where we are 5 years from now!

I believe in supporting my community and contributing my share. I am a Leader with The Scout Association and a member of the Bexley Home Brew Festival committee (raising funds for charity with our annual festival in Bexley village). I am also a cast member for the pantomime at Old Bexley CofE School and have in the past been part of the Safer Neighbourhoods team. 

Alison Scrivener - operations manager, Dartford
CLICK TO READ ALISON'S LINKEDIN PROFILE

 AUSTEN COPPEN - WEBSITE MANAGER, Bexley

I am the Website Manager for Diligence and I have only just decided to put myself on the website because I forgot to add myself! I have a little knowledge of coding, using HTML5 and CSS (Cascading Style Sheets). This means that I did not make the website, I just had to make sure it looked good and professional. 

I have sat in the room where the website was being made and I also was taught some more coding and I also kind of taught the coders something! 

Being the Website Manager means that I have to keep everything up to date and that also means that I could write anything that I would like, within reason!

I have also taken part in voluntary associations like, St. John Ambulance Cadets, currently I am a Cadet In Training. I have also been part of Beavers (6-8 years), Air Cubs (8-10 and a half years) and Scouts/ Air Scouts (10 and a half - 14). The difference between Air Cubs and normal Cub Scouts (cubs) is that Air Cubs are more associated with planes and helicopters etc. But Cub Scouts aren't.

CLICK TO READ AUSTEN'S LINKEDIN PROFILE

Kathy Roberts - Office Manager, Ashford

Qualifying as an Horologist (well-being in Greenwich clocks were pretty important!) I first helped with the family business in the same trade. My true mark on the professional world, was my role at Rochester Aviation Flying Club where I was able to develop from supervising the flight desk to Company Secretary. Then it was on to new pastures where I undertook payroll, bookkeeping, purchase ledger and credit control within accountants. I work part-time for Diligence and provide support to all the Team.

As a carer for my husband's Auntie, who is 99 years old and has dementia, I have recently been involved in the Dementia Clinical Commissioning Group in my community, an initiative established by the Government to report on how we can have a more dementia friendly society throughout the UK.

I am proud that Diligence raised over £1000 for Alzheimer's UK through Nicola's skydive. 

Kathy Roberts - Office Manager, Ashford

Lucia Browne - Employee development

I realised early on in my career how important personal and professional development are in the workplace; where people or team development is lacking, workplace happiness and drive is low too - something we don't want to happen in Diligence and hence I am here! 
 
Coaching allows me to work with teams and individuals on their personal and professional goals. With a particular interest in small local businesses, I help develop business and growth plans, coach individuals in support of their aspirations and consult for social networking, business etiquette, and event management.
 
Community engagement is a very high priority for me; I am an active member of the Women's Institute (WI) and volunteer with a Surrey based animal rescue group.
CLICK TO READ LUCIA'S LINKEDIN PROFILE

GET IN TOUCH!

Call Us

01322 838004

Email Us

theteam@diligence-pm-services.co.uk

Dartford Office Address

The Nucleus, Brunel Way, Dartford, Kent, DA1 5GA